Support

If you have a question about Ulisti, it might already be answered below. If not, we'd love to hear from you directly.

In addition to support questions we value your feedback and suggestions. Ulisti is a new platform with an ambitious feature roadmap. As we build out the features we're relying on you to tell us what works and what needs improvement.

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Common Questions

What are the requirements for Ulisti handles?

Your handle is your unique, publicly displayed user name on Ulisti. Handles must be at least 4 characters long and no longer than 30 characters. Ulisti handles are lowercase and consist of letters (a-z), numbers (0-9), underscore (_), hyphen (-), and period (.) with the additional requirement that the period cannot be used at the beginning or end of a handle.


What are the requirements for Ulisti passwords?

Your password must be at least 6 characters long, but we strongly recommend using a password manager which can create a strong, unique password for your Ulisti account.


Do you store the original photos I upload?

When you add a photo or image to a list or item, it will be resized to a maximum dimension of 2,048 x 2,048 pixels. Images also undergo compression to reduce the amount of space they require. As a result, you should not rely on Ulisti to store your original photos.